Terms of Use

Effective Date: January 1, 2021

Last Materially Updated: January 13, 2026

Please read these Terms and Conditions (“Terms”) carefully prior to using the websites, mobile sites, applications, or associated products, software, or any loyalty program (“Program”) and/or other services, events, or programs (collectively, the “Services”) owned and operated byGSH Green St. Holdings LLC (“GSH”, “us”, “our”, or “we”) and its affiliates (“Affiliates”) including, without limitation, V3 Holdings Missouri, LLC, V3 MO Vending 1, LLC, V3 MO Vending 2, LLC, V3 MO Vending 5, LLC, V3 MO Vending 7, LLC, V3 MO Processing 1, LLC,  V3 Holdings Illinois, LLC, V3 Illinois Vending, LLC, V3 Illinois Vending 2, LLC, V3 Illinois Vending 3, LLC, V3 Illinois Vending 4, LLC, V3 Illinois Vending 5, LLC, and Terrabis (collectively, the “Sites”). References to “you” and “your” refer to you, a user of the Sites. To view the portion of this Agreement containing terms and conditions specific to the GSH Loyalty Program, please see Section 22.

The Sites provide products, software, and other resources related to products and Services available at GSH retail locations or via e-commerce and other general information regarding the cannabis industry. Your use of the Sites and any features on the Sites or participating in any Services are subject to these Terms, which we may update from time to time. By accessing the Sites in any way, including, without limitation, browsing the Sites, using any information on the Sites, submitting information to GSH via the Sites, and/or participating in any Services, you agree to and are bound by these Terms, and our privacy policy. Certain features of the Sites may be subject to additional guidelines, terms, or rules, which will be posted on the Sites in connection with such features. All such additional terms, guidelines, and rules are incorporated by reference into these Terms. If you do not agree to these Terms, do not use the Sites or participate in any Services. GSH provides the Sites and Services for use only by persons located within the United States. GSH makes no representation that the Sites or its content is appropriate or available for use in locations outside the United States.

THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION THAT, AS SET FORTH IN SECTION 17 ENTITLED “GOVERNING LAW AND DISPUTE RESOLUTION” BELOW, REQUIRES YOU TO ARBITRATE CLAIMS YOU MAY HAVE AGAINST GSH ON AN INDIVIDUAL BASIS, MEANING YOU CANNOT BRING CLAIMS AGAINST GSH IN COURT, AND CONFIRMS YOUR AGREEMENT TO A CLASS ACTION WAIVER IN ARBITRATION. PLEASE READ IT CAREFULLY AS IT IMPACTS YOUR LEGAL RIGHTS.

1. REGULATIONS IN THE CANNABIS INDUSTRY

Marijuana remains a Schedule I drug. The cultivation, processing, sale, and possession of marijuana and products containing marijuana, the manufacture, sale, and possession of marijuana paraphernalia, and advertising the sale of marijuana, marijuana products and cannabis paraphernalia are illegal under the federal laws of the United States and certain state laws. You are responsible for complying with the applicable laws regarding marijuana in your jurisdiction. See Section 20 for additional information. All GSH marijuana products are intended for personal use only in the jurisdiction in which they are sold. Products sold by GSH are not intended for resale or interstate transport.

As required by Illinois and Missouri cannabis regulations, your purchase information (including products purchased, quantities, and transaction dates) is reported to state seed-to-sale tracking systems (e.g., Metric). Such data is retained by state regulators in accordance with applicable law.

2. YOU SHOULD SEEK ADVICE FROM YOUR OWN PROFESSIONAL ADVISERS

The Sites and the materials on the Sites, including GSH Content (defined below) have been prepared by GSH for informational purposes only and GSH makes no claims with respect to the use or consumption of any GSH products. Do not act upon this information without seeking guidance from an attorney, medical professional, or other applicable, qualified professional. The information on the Sites is not intended to provide medical nor legal advice. Information on the Sites is not intended to assess, diagnosis, nor specifically treat any individual’s medical problem(s) or concerns. Information on the Sites is also not intended to provide legal advice in relation to the cannabis industry nor any other industry.

Do not operate vehicles or dangerous equipment while under the influence of cannabis. If you are pregnant or may be pregnant, breastfeeding, suffering from a known health condition, or taking any prescription medications, you should consult your physician or other health care professional prior to using cannabis. These statements have not been evaluated by the Food and Drug Administration. None of the products made available by GSH are intended to diagnose, treat, cure, or prevent any disease.

3. GSH CONTENT

Content on the Sites that is provided by GSH and its licensors, including, but not limited to, certain graphics, photographs, images, screen shots, text, digitally downloadable files, audio, videos, trademarks, logos, product and program names, slogans, and the compilation of the foregoing (“GSH Content”) is the property of GSH and its licensors, and is protected in the U.S. and internationally under state and federal trademark, copyright, and other intellectual property laws.

You agree not to download, display, or use any GSH Content located on the Sites for any publications, in public performances, on websites other than the Sites for any other commercial purpose, in connection with products or services that are not those of GSH, in any other manner that is likely to cause confusion among consumers, that disparages or discredits GSH and/or its licensors, that dilutes the strength of GSH’s or its licensor’s property, or that otherwise infringes GSH’s or its licensors’ intellectual property rights. You further agree to in no other way misuse any GSH Content.

By entering and/or using the Sites you acknowledge and agree that any name, logo, trademark, or service mark contained on the Sites and all GSH Content is owned or licensed by GSH and may not be used by you without prior written approval. Nothing contained in the Sites shall be construed as granting a license or other rights under any patent, trademark, copyright, or other intellectual property of GSH.

4. ACCURACY OF INFORMATION, PRODUCTS, AND PRICING

We attempt to ensure that information provided through the Sites, including GSH Content, is complete, accurate, and current. Except as prohibited by applicable law, we make no representation as to the completeness, accuracy, or currency of any information provided through the Sites. GSH shall not be responsible for any errors or omissions on the Sites; however, when we discover an error, we will endeavor to correct it as soon as possible and notify any customers who we are aware are materially impacted. We reserve the right to amend errors or to update product information at any time without prior notice.

Not all products that appear on the Sites are offered for sale in all states. Certain products may not be available in your jurisdiction. Products shown on the Sites may appear differently in the dispensary/at the retail establishment.

The Sites may provide you with pricing for products that are carried by us both in the dispensary/at the retail establishment and/or online. The prices displayed (in U.S. dollars) for products available for purchase via the Sites may only represent the applicable retail prices, and may not consist of taxes, delivery fees, or other applicable charges. Before you complete an order, all such applicable charges will be provided to you. The pricing shown to you through use of the Sites may only be good for purchases made through the Sites and may differ from in-store/dispensary pricing.

Please note that the current price for and availability of a product may differ from the price displayed when the product was first placed in your shopping cart. Price and availability information is subject to change without notice.

5. DISCOUNTS AND SPECIAL OFFERS

The Sites may display, include, or make available coupons, special offers, promotional codes, giveaways, samples, and other offers from GSH (“Offers”). GSH displays these Offers on the Sites as a form of advertisement. All Offers may be subject to additional terms, conditions, or restrictions under applicable law, regardless of whether such additional terms, conditions or restrictions are expressly included on the Sites.

6. ORDERS AND DELIVERIES

The Sites may consist of features or links to third party sites permitting you to place an order with us for either pick-up at one of our dispensaries/retail establishments or for delivery. When an order for delivery is placed, it will be delivered to an address designated by you so long as that delivery address is compliant with any applicable delivery restrictions set forth by us through the Sites or otherwise. All orders are subject to acceptance by us, and we will confirm such acceptance in a communication to you. We are not responsible for deliveries that are delayed due to events that are beyond our control, but we will strive to provide you with a seamless delivery process. Not all products shown on the Sites are available in our dispensaries/retail establishments, as some products can only be found online.

Prior to pick-up or delivery, we reserve the right, without prior notice, to cancel or limit the order quantity on any product or service and/or to refuse service to any user. For example, we may limit or prohibit orders that, in our sole judgment, appear to be placed in violation of these Terms or applicable law, are processed as a result of any fraudulent or misleading activity, or are placed by dealers, resellers, or distributors. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the contact information provided at the time the order was made. We also may require verification of information prior to the acceptance and/or delivery of any order.

7. ACCOUNT(S) CREATION AND MAINTENANCE

In order to use certain features of the Sites (e.g., to use any e-commerce related services) or participate in the Services, you may be required to create one or more Account(s) with GSH (“Account(s)”) and provide certain information about yourself. You represent and warrant that all registration information you submit is truthful and accurate, and that you will maintain the accuracy of such information at all times. You may not create more than one Account(s) per Account(s) type.

You agree that you are solely responsible for maintaining the confidentiality of your Account(s) login information and are fully responsible for all activities that occur under your Account(s).You agree to immediately notify GSH of any unauthorized use, or suspected unauthorized use, of your Account(s) or any other breach of security. GSH cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

GSH may suspend or terminate access to your Account(s) in its sole and absolute discretion. In the case that your Account(s) is terminated, these Terms shall remain, to the extent applicable, in full force and effect.

8. USER CONDUCT GUIDELINES

Any time you access or use the Sites or participate in the Services, you are required to comply with our User Conduct Guidelines, as set forth below. You are not authorized to access or use the Sites:

• to systematically retrieve information or content to create or compile, directly or indirectly, in single or multiple downloads, a collection, compilation, database, directory or the like, whether by manual methods, through the use of bots, crawlers, or spiders, or otherwise; unless you have been specifically authorized by GSH;
• if you are not able to form legally binding contracts (for example, if you are under 18);
• if you are a person barred from receiving our products or services under the laws of the United States or other applicable jurisdiction; or
• for any other purposes that are not expressly permitted by these Terms.
  
  

Additionally, you may not:

• access, copy, distribute, share, publish, use, or store any GSH Content for purposes that are inconsistent with our , or otherwise violate the privacy rights or any other rights of other users or any other third party, including by disclosing, selling, renting, distributing, or exposing any GSH Content to a third party, using it for marketing purposes, or otherwise using it for any purposes unrelated to the Sites or Services;
• access, copy, distribute, share, publish, use or store, or prepare derivative works from any GSH Content or content that belongs to another user or to a third party, including works covered by any copyright, trademark, patent, or other intellectual property right, except with prior express permission of the person or entity holding the rights to license such use;
• circumvent our systems, policies, including by attempting to access or use the Sites or Services if you have been temporarily or permanently prohibited or blocked from using the Sites or Services;
• use, display, mirror or frame the Sites, or any feature, functionality, tool or content of the Sites, GSH’s name, any GSH trademark, logo or other proprietary information, without GSH’s express written consent;
• interfere with, disrupt, damage or compromise the Sites, Services or our systems or the access of any user, host or network in any way, including through the use of viruses, cancel bots, Trojan horses, harmful code, flood pings, denial-of-service attacks, backdoors, packet or IP spoofing, forged routing or electronic mail address information or similar methods or technology or by overloading, flooding, spamming, mail-bombing the Sites, or otherwise imposing an unreasonable or disproportionately large load on the Sites;
• access, tamper with, or use non-public areas of any of the Sites, Services, GSH’s computer systems, or the technical delivery systems of GSH’s providers;
• probe, scan, or test the vulnerability of any system or network of GSH or its providers, or breach or circumvent any security or authentication measures of such system or network;
• avoid, bypass, remove, deactivate, impair, descramble, or otherwise circumvent any technological measure implemented by GSH or any of GSH’s providers or any other third party to protect the Sites;
• attempt to decipher, decompile, disassemble or reverse engineer any of the code or software used to provide the Sites;
• export or re-export the Sites, except in compliance with the export control laws and regulations of any relevant jurisdictions;
• post reviews on the Sites or Services or any of GSH’s social media pages or channels that are not based on your own personal experiences, not factual in nature, or based on secondhand, nonpersonal experience;
• resell for commercial purposes products purchased through use of the Sites or resell or make commercial use of the Sites, Services, or GSH Content;
• violate any federal, state or local laws, rules or regulations or infringe the rights of any third party, including, any intellectual property, privacy or publicity-related rights in connection with your access to or use of the Sites or use of the Services;
• otherwise abuse the Sites or Services or breach the Terms; or
• attempt to do any of the foregoing, or advocate, encourage or assist any third party in doing any of the foregoing.

In addition to any remedies that we may have, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action necessary to cure or prevent the violation, including without limitation, the immediate removal of your information and termination of your Account(s).

9. USER CONTENT

We welcome and encourage you to provide feedback, comments, ideas, and suggestions for improvements, enhancements, and modifications to the Sites and/or Services, which may include text, photos, audio, code, forms and agreements, files, videos, images, and other materials (“User Content”). You may submit User Content by messaging us, or contacting us via the contact information provided below. You acknowledge and agree that all User Content you give us (i) will be treated as non-confidential, and (ii) will be the sole and exclusive property of GSH. Without limiting the foregoing, you acknowledge that your User Content may be disseminated or used by GSH for any purpose whatsoever, including developing, improving and marketing products. You hereby grant GSH a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your User Content in any media for any purpose whatsoever, including developing, improving, and marketing products. You retain ownership of your User Content, subject to this license.

In addition to the User Conduct Guidelines above, your User Content may not:

• infringe on any rights of any third party, including without limitation any copyrights, trademarks, privacy rights, publicity rights, contract rights, trade secrets, or any other intellectual property or proprietary rights;
• violate any law, statute, ordinance, or regulation;
• be defamatory, libelous, slanderous, or threatening;
• contain offensive language or images, including sexually explicit content that is pornographic, obscene, harmful to minors, or constitute violations of child pornography or child sexual exploitation laws;
• denigrate any ethnic, racial, sexual, or religious group by stereotypical depiction or otherwise;
• exploit images or the likeness of any individual other than yourself (except where you have obtained express permission from such other individual(s) for such exploitation);
• promote physical harm of any kind against any individual or group or characterize violence as acceptable, glamorous, or desirable;
• provide instructional information about illegal activities; or
• contain any viruses or other programming routines that may detrimentally interfere with computer systems or data, whether those of GSH or any third party.
  
  

10. ELECTRONIC AND TELEPHONIC COMMUNICATIONS

When you use the Sites, participate in the Services, or send e-mails, messages (e.g., via a chatbot feature), and other communications from your desktop or mobile device to us, you are communicating with us electronically. By providing your phone number, you expressly consent to receive recurring automated marketing text messages from GSH at the number provided. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to cancel, HELP for assistance. You further consent to receive other communications from us (e.g., newsletters and updates) including via e-mail, phone calls, social media, and push notifications at the email address or telephone number (including mobile number) you provided. You agree that all agreements and consents can be signed electronically and all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such notices and other communications be in writing.

We may send and receive (recurring) text messages through cellular telephone operators or other networks, and the level of reliability may vary. Consent to receive such message is not required as a condition of purchasing any goods or Services. We are not responsible for the timeliness or final delivery of text messages, as that is outside our control and is the responsibility of the cellular telephone operator or other networks. Your carrier may charge standard messaging, data, and other fees, and you are responsible for those charges. Notwithstanding the foregoing, we will use your mobile number in accordance with our privacy policy. Please read our privacy policy to learn more about our communications practices.

IF YOU WISH TO OPT OUT OF MARKETING EMAILS FROM US, YOU CAN UNSUBSCRIBE BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE MARKETING EMAIL ITSELF. IF YOU WISH TO OPT OUT OF TEXT MESSAGES FROM US, YOU CAN DO SO BY TEXTING THE APPLICABLE KEYWORD PROVIDED IN THE TEXT MESSAGE(S), FROM THE MOBILE DEVICE RECEIVING THE MESSAGES. You understand and agree that you may continue to receive communications from us while we process your opt-out requests, and you may also receive a communication confirming the receipt of your opt-out requests.

11. MODIFICATION AND SUSPENSION

We reserve the right, at any time in our sole discretion and without notice to you, to modify, suspend or discontinue the Sites, the Services, and GSH Content. We may also impose rules for and limits on use of the Sites or restrict your access to all or part of the Sites or Services without notice or penalty. You agree that, to the fullest extent allowed by applicable law, we will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Sites, the Services, or GSH Content.

These Terms will survive any termination, discontinuation, or cancellation of the Sites, Services or your Account(s).

12. WARRANTIES BY USERS

You represent and warrant to GSH that you have the power and authority to accept and agree to these Terms, and you own or control all of the rights necessary to grant the rights and licenses granted herein.

13. DISCLAIMERS

BY ENTERING AND/OR USING THE SITES OR PARTICIPATING IN THE SERVICES YOU ACKNOWLEDGE AND AGREE THAT THE INFORMATION AND SERVICES ARE PROVIDED ON AN “AS IS, AS AVAILABLE” BASIS. NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, ARE MADE WITH RESPECT TO THE SITES, SERVICES, OR ANY INFORMATION OR SOFTWARE THEREIN OR PROVIDED IN CONNECTION THEREWITH (INCLUDING BUT NOT LIMITED TO GSH CONTENT), OR ANY WARRANTIES AS TO THE RELIABILITY OR AVAILABILITY OF THE SITES, SERVICES OR THE GSH CONTENT, THAT USE OF THE SITES OR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, OR WARRANTIES AS TO THE COMPLETENESS, ACCURACY OR TIMELINESS OF ANY GSH CONTENT.

14. LIMITATION OF LIABILITY

YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW:

YOUR USE OF THE SITES AND SERVICES IS AT YOUR OWN RISK;

YOU ARE SOLELY RESPONSIBLE FOR, AND ASSUME ALL RISKS RELATED TO, THE PROPER AND SAFE HANDLING, STORAGE, USE AND CONSUMPTION OF ALL PRODUCTS SOLD OR DISTRIBUTED THROUGH THE SITES OR SERVICES. YOU ARE ALSO SOLELY RESPONSIBLE FOR KNOWING ABOUT ANY ALLERGIES YOU MAY HAVE AND VERIFYING PRODUCTS AND THEIR CONTENTS BEFORE HANDLING, PREPARING, USING OR CONSUMING SUCH PRODUCTS. YOU ARE RESPONSIBLE FOR READING AND UNDERSTANDING ALL WARNING LABELS THAT ACCOMPANY ANY PRODUCTS;

UNDER NO CIRCUMSTANCE (INCLUDING NEGLIGENCE), SHALL GSH OR ANY OF THE PARTIES INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITES OR SERVICES BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES, OR ANY OTHER LOSSES, COSTS, OR EXPENSES OF ANY KIND (INCLUDING LEGAL FEES, EXPERT FEES, OR OTHER DISBURSEMENTS) WHICH MAY ARISE, DIRECTLY OR INDIRECTLY, FROM THE SERVICES OR THROUGH THE ACCESS TO, INABILITY TO ACCESS, USE OF, OR BROWSING OF THE SITES OR THROUGH YOUR DOWNLOADING OF ANY GSH CONTENT OR OTHER MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE SITES, INCLUDING BUT NOT LIMITED TO ANYTHING CAUSED BY ANY VIRUSES, BUGS, HUMAN ACTION OR INACTION OR ANY COMPUTER SYSTEM, PHONE LINE, HARDWARE, SOFTWARE OR PROGRAM MALFUNCTIONS, OR ANY OTHER ERRORS, FAILURES OR DELAYS IN COMPUTER TRANSMISSIONS OR NETWORK CONNECTIONS EVEN IF GSH HAS BEEN ADVISED OF SUCH INCIDENTS; AND

GSH IS NOT RESPONSIBLE FOR ANY DAMAGES WHATSOEVER THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE WHETHER OR NOT CAUSED BY EVENTS BEYOND GSH’S REASONABLE CONTROL, INCLUDING BUT NOT LIMITED TO FORCE MAJEURE EVENTS (DEFINED HEREIN), COMMUNICATIONS LINE FAILURE, THEFT, DESTRUCTION, OR UNAUTHORIZED ACCESS TO THE SERVICES OR SITES’ RECORDS, PROGRAMS, OR SERVICES.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES; AS A RESULT, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN THE EVENT THAT THE FOREGOING LIMITATION OF LIABILITY IS DETERMINED BY A COURT OF COMPETENT JURISDICTION TO BE UNENFORCEABLE, GSH’S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS SHALL BE LIMITED TO THE GREATER OF (A) ONE THOUSAND U.S. DOLLARS (US$1,000), OR (B) THE TOTAL AMOUNT PAID BY YOU TO GSH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

THE LIMITATIONS SET FORTH IN THIS SECTION 14 WILL NOT LIMIT OR EXCLUDE LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE DIRECTLY AND PROXIMATELY CAUSED BY PRODUCTS YOU PURCHASE FROM US, OR FOR OUR FRAUD, GROSS NEGLIGENCE, OR INTENTIONAL, WILLFUL, MALICIOUS OR RECKLESS MISCONDUCT.

NOTHING IN THESE TERMS SHALL LIMIT ANY NON-WAIVABLE RIGHTS YOU MAY HAVE UNDER THE ILLINOIS CONSUMER FRAUD AND DECEPTIVE BUSINESS PRACTICES ACT (815 ILCS 505/) OR THE MISSOURI MERCHANDISING PRACTICES ACT (RSMo § 407).

15. INDEMNIFICATION

To the maximum extent not prohibited by applicable law, you agree to release, defend, indemnify, and hold GSH, its parent, subsidiaries, Affiliates, licensors and service providers, and its and their officers, directors, shareholders, agents, employees and representatives (individually and collectively, the “GSH Entities”), harmless (collectively, “indemnify” or any variation thereof) from and against any claims, liabilities, damages, losses, costs and expenses, including, any bodily injury, illness, death or damage to any real or personal property, or any other injuries, losses, or damages (whether compensatory, direct, incidental, consequential or otherwise) of any kind, and including reasonable legal fees and litigation expenses and costs, arising out of or relating to or in any way connected with (i) the Services and/or your access to or use of the Sites, including any and all GSH Content and any features, functionality, tools, and promotions available on and through the Sites, (ii) your breach of the Terms, including any violation of national, federal, state or local or other applicable laws, rules or regulations or any infringement or misappropriation of the rights of any third party, and (iii) your gross negligence or willful misconduct.

You agree that, at GSH’s option, you will conduct the defense of any such claim or action; provided that, notwithstanding our election that you to conduct the defense, (i) GSH may nevertheless participate in such defense or settlement negotiations and pay its own costs associated therewith, and (ii) you will not enter into any settlement or other compromise without the prior written approval of GSH (which approval shall not be unreasonably withheld), unless such settlement or other compromise includes a full and unconditional release of the relevant parties from all liabilities and other obligations in respect of such claim or action.

No person or entity shall be entitled to any form of indemnification at any time, except as provided by the Terms.

16. USERS; THIRD PARTY WEBSITES

Though users are required by the Terms to provide accurate information, we do not guarantee the completeness or accuracy of any information provided by any user, including the user’s purported identity, credentials or background. We recommend that you exercise due diligence when deciding to communicate or interact with another user, and we will not be responsible or liable for any damage or harm resulting from your interactions with other users.

Although the Sites may be linked to other sites, GSH is not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with the linked site, unless specifically stated therein. By entering the Sites, you acknowledge and agree that GSH has not reviewed all the sites linked to the Sites and is not responsible for the content of any off-site pages or any other site linked to the Sites. Your linking to any other off-site pages or other sites is at your own risk. You should refer to the terms and policies governing any other sites that you use to determine your rights and responsibilities.

17. GOVERNING LAW AND DISPUTE RESOLUTION

PLEASE READ THIS SECTION CAREFULLY.  IT AFFECTS YOUR RIGHTS AND WILL HAVE A SUBSTANTIAL IMPACT ON HOW CLAIMS YOU AND GSH HAVE AGAINST EACH OTHER ARE RESOLVED.

YOU ACKNOWLEDGE THAT, EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS SECTION 17, YOU ARE WAIVING THE RIGHT TO GO TO COURT AND HAVE A CLAIM HEARD BY A JUDGE OR JURY.

The Terms shall be governed by and interpreted in accordance with the laws of the State of Illinois without regard to conflict of law principles, which are hereby expressly excluded.

All disputes, claims, controversies and matters arising out of or relating to these Terms, the breach thereof, or any transactions hereunder, including any questions of arbitrability (“Claims”), shall be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (“AAA Rules”) by a sole arbitrator. The parties hereto shall endeavor to agree upon the arbitrator, and if they fail to do so within thirty (30) days of the commencement of the Arbitration, the appointment shall be made by the AAA in accordance with the AAA Rules. The place, or legal seat of the arbitration, shall be Chicago, Illinois, and the language of the arbitration shall be English. Each party shall be exclusively responsible for paying its own arbitration filing fees, which the arbitrator may later allocate as set forth below.

EACH PARTY AGREES THAT ALL CLAIMS MUST BE BROUGHT ON AN INDIVIDUAL BASIS ON THAT PARTY’S OWN BEHALF AND NOT IN ANY REPRESENTATIVE CAPACITY OR ON BEHALF OF ANY SORT OF CLASS OR PURPORTED CLASS, AND NO ARBITRATION COMMENCED HEREUNDER MAY BE JOINED WITH OR INCLUDE ANY CLAIMS BY ANY OTHER PERSONS. FOR THE AVOIDANCE OF DOUBT, EACH PARTY HEREBY WAIVES THE RIGHT TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. FURTHER, UNLESS BOTH YOU AND GSH OTHERWISE AGREE IN WRITING, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING.

The arbitrator shall issue a reasoned award and, subject to the limitation of liability set forth above, shall have the power to grant any interim or provisional measures that the arbitrator deems appropriate, including, but not limited to, injunctive relief and specific performance, and any interim or provisional measures ordered by the arbitrator may be specifically enforced by any court of competent jurisdiction as a final award. Each party hereto retains the right to seek interim measures from a judicial authority, and any such request shall not be deemed incompatible with the agreement to arbitrate or a waiver of the right to arbitrate. The arbitrator shall award the prevailing party, if any as determined by the arbitrator, its reasonable costs, including reasonable attorney’s fees. Judgment on any award rendered by the arbitrator may be entered in any court of competent jurisdiction. No information concerning an arbitration, beyond the names of the parties, their counsel or the relief requested, may be unilaterally disclosed to a third party by any party unless required by law. Any documentary or other evidence given by any party or witness in any arbitration shall be treated as confidential by any party whose access to such evidence arises exclusively because of its participation in the arbitration and shall not be disclosed to any third party (other than a witness or expert), except as may be required by law. Any party who commences any judicial proceeding in connection with an arbitration initiated hereunder shall endeavor to have the judicial record of any such proceeding sealed to the extent permitted by law.

Both you and we agree that if GSH makes any amendment to this “Governing Law and Dispute Resolution” section in the future, that amendment will not apply to any claim that was filed in a legal proceeding against GSH prior to the effective date of the amendment. However, the amendment will apply to all other disputes or claims governed by this section that have arisen or may arise between you and GSH. We will notify you of amendments to this section by posting the amended Terms on the Sites. If you do not agree to the amended terms, you must cease using the Sites and/or participating in the Services immediately. By rejecting any change, you are agreeing that you will arbitrate any Dispute between you and GSH in accordance with the provisions of this “Governing Law and Dispute Resolution” section as of the date you first accepted the Terms (or accepted any subsequent changes to the Terms).

18. MISCELLANEOUS PROVISIONS

Please read our privacy policy for more information about our data practices.

If any provision of these Terms shall be deemed to be unlawful, void, or unenforceable, that provision shall be severable and shall not affect the enforceability of any remaining provisions.

These Terms constitute the entire agreement between you and GSH regarding the Sites and and participation in the Services, and supersede and replace any prior agreements you and GSH might have had regarding the Sites, GSH Content, and Services. By using the Sites or participating in the Services, you represent that you are capable of entering into a binding agreement.

We will not be deemed to be in breach of these terms or liable for any breach of these Terms or our privacy policy due to any event or occurrence beyond our reasonable control, including without limitation, acts of God, terrorism, war, invasion, failures of any public networks, electrical shortages, earthquakes or floods, civil disorder, strikes, fire, pandemics/epidemics, or other disaster (each a “Force Majeure” event or occurrence). GSH may decline to correspond, except as otherwise stated in these Terms.

19. CONTACT US

If you have any questions or concerns, please contact GSH at legal@terrabis.co.

You can also reach us by mail at:

Terrabis

917 W Washington Blvd #249

ds, IL 60607

20. JURISDICTIONAL NOTICES

• Missouri Residents

“Medical decisions should not be made based on advertising. Consult a physician on the benefits and risks of particular medical marijuana products.”

• Illinois Residents

“Cannabis is legal for adults 21 and older in Illinois. Keep cannabis products in a sealed, odor-proof, child-resistant container when transporting. It is illegal to transport cannabis across state lines. For use only by persons 21 years of age or older, or registered qualifying patients.”

21. CHANGES TO THESE TERMS

GSH reserves the right to revise and update these Terms at any time and for any reason, with or without notice or obligation. Your use of the Sites or Services after we post any changes constitutes your agreement to those changes and your agreement to be bound by any such revisions. In addition to posting the updated Terms, we reserve the right in our sole discretion to notify you of such revisions via email, if provided. You agree to periodically review these Terms to ensure you are familiar with the most recent version. You agree that you do not have any rights in the Sites and that GSH will have no liability to you if the Sites or Services are discontinued or your ability to access the Sites or participate in the Services are restricted.

22. LOYALTY PROGRAM TERMS & CONDITIONS

Your enrollment in the Explorer’s Club (the “Program”) is subject to these Terms, which we may update from time to time. By joining the Program you agree to and are bound by the terms, conditions, policies and notices contained in these Terms and our privacy policy. If you do not agree to these Terms, do not enroll in the Program.

• How To Sign Up

Subject to the terms and conditions herein, the Program is automatically available to GSH-qualified patients, caregivers, and adult-use purchasers 21 years of age and older who are either: (i) new GSH customers or (ii) existing customers who opt-in to the Program.

GSH’s and its Affiliates’ employees are not eligible to earn or redeem Points while a GSH employee.

By signing up for the Program, you will receive text/email communications from GSH. You may opt out of text/email communication at any time but will remain part of the Program. For details on our text messaging practices, see Section 10.

Upon enrollment and subject to compliance with applicable law, you may receive, at the sole and reasonable discretion of GSH, free GSH-branded merchandise (not including those in jurisdictions where such merchandise is prohibited), exclusive offers, a birthday gift (Penny Product with qualifying purchase), communications, and early previews of GSH products.

To sign up, you must (1) create an Account for the Program, providing all information requested, including a valid name and contact information, including email, address, or phone number (“Loyalty Account”), (2) sign or acknowledge the GSH Loyalty Form; and (3) save wallet (“Wallet”) to phone/computer.

Only one (1) Loyalty Account per person/phone number. Any person attempting to obtain or use more than one Loyalty Account, phone number, identity, registration, or log-in, may be disqualified from participating in the Program in GSH’s sole discretion. GSH is not responsible for any incorrect or inaccurate information supplied by you. You represent and warrant that all registration information you submit is truthful and accurate, and that you will maintain the accuracy of such information at all times. You may not create more than one Loyalty Account. As part of the Program enrollment, you will be required to provide your name, date of birth, and phone number.

• How To Accrue Points
  
  

You will accrue ten (10) loyalty points (“Points”) for every $1 spent on the total qualifying purchase of both cannabis and non-cannabis products (net of discounts, returns, credits, and taxes) made at any GSH dispensary in Missouri or Illinois.

Points may not be used and combined with other valid GSH offers.

You can track Points via your Wallet that can be accessed via the secured weblink sent to your mobile phone upon enrollment.

GSH may offer other methods of accruing and redeeming Points. Any methods of accruing and redeeming Points are subject to these Terms and any additional terms presented at the time of the offer.

You may also earn points for each new customer you refer who completes a qualifying purchase. The referred customer will also receive the same number of points upon their first qualifying purchase. Referral terms are subject to change.

• How To Redeem Points

Points are deducted from your Loyalty Account balance at the time of redemption.

The Points are exclusive to the GSH retail stores in Missouri and Illinois and cannot be used in non-GSH retail stores. Points are redeemable at in-store pickup only and cannot be redeemed on delivery orders.  

Your Points will expire and be removed from your Loyalty Account after 180 consecutive days of inactivity (no qualifying purchase).

Points can be redeemed for a discount on a purchase in 1,000-point increments, with every 1,000 points equaling $5. Points must be redeemed in a single transaction. All redemptions are subject to applicable law. GSH IS NOT RESPONSIBLE FOR ANY POINTS THAT CANNOT BE REDEEMED IN ACCORDANCE WITH THE TERMS DUE TO RESTRICTIONS IMPOSED BY APPLICABLE LAW.

Points are non-transferable and can be redeemed only by you if you are associated with the Loyalty Account. Your name on the Loyalty Account must match the valid picture ID (driver’s license, passport, etc.) presented at the time of purchase. If the ID does not correspond to the Loyalty Account name, the Points cannot be redeemed.

Points will not be refunded with returns if Points were redeemed during such transaction.

Points have no cash value and cannot be credited to a Loyalty Account or redeemed for cash.

Points cannot be redeemed for: (1) Previous purchases; or (2) taxes or processing charges.

Lost or stolen Points will not be replaced. You agree that you are solely responsible for maintaining the confidentiality of your Loyalty Account login information and are fully responsible for all activities that occur under your Loyalty Account. You agree to immediately notify GSH of any unauthorized use, or suspected unauthorized use, of your Loyalty Account or any other breach of security. GSH cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements. GSH may suspend or terminate access to your Loyalty Account in its sole and absolute discretion. In the case that your Loyalty Account is terminated, these Terms shall remain, to the extent applicable, in full force and effect.

Points cannot be sold or otherwise bartered.

If the total sale is greater than the Points being redeemed, you must provide payment prior to completing the transaction.

You are responsible for ensuring that your Points are properly credited. If you believe that Points were not properly credited, notify GSH within one (1) month of the claimed accrual date. GSH is not liable for errors or delays in crediting points.

• Disqualifying Activities
  
  

GSH may take any action it considers appropriate in its sole discretion, including removing or suspending your Loyalty Account and canceling Points accrued if we detect any disqualifying activity concerning your Loyalty Account including but not limited to:

(i) engaging in illegal or fraudulent activities;

(ii) supplying or attempting to supply false or misleading information, or making a misrepresentation to GSH; or

(iii) selling, assigning, transferring or acquiring, or offering to sell, assign, transfer or acquire any Points other than in accordance with these terms and conditions; or

(iv) excessive accruing of Points (via fraud or other means).

• Other Terms
  
  

THE PROGRAM IS SUBJECT TO APPLICABLE LAW AND APPROVAL BY INDIVIDUAL U.S. STATES. GSH IS NOT RESPONSIBLE FOR ANY POINTS THAT CANNOT BE REDEEMED IN ACCORDANCE WITH THE TERMS DUE TO RESTRICTIONS IMPOSED BY APPLICABLE LAW.

GSH is not responsible for issues beyond our reasonable control that affect the Program.

GSH reserves the right to modify, suspend, or discontinue the Program, in whole or in part, upon 30 days’ notice posted to the Sites. Changes to the Point redemption value will apply only to Points earned after the effective date of such change. Points earned before a change may be redeemed at the prior value for 60 days following notice of the change. GSH may terminate your membership and void accumulated Points if you violate these Terms or applicable law, or engage in fraud or abuse of the Program.

Only the type and quantity of Points described in these Terms will be awarded.

This Section 22 will survive any termination, discontinuation, or cancellation of the Program or your Loyalty Account.

If you have any questions or concerns regarding the Program, please contact GSH at loyalty@terrabis.co.